What are the KYC requirements for individual account?


KYC stands for Know Your Customer. It is the process that verifies the identity of a client and assesses potential risks of illegal intentions of the business relationship. Meeting KYC identification requirement is mandatory under a set of legislation, including Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) Act. 

Deposit, withdrawal and trading functions will not be available until the verification process is completed. Jinance manages KYC services via professional KYC companies to enable an efficient and timely response to customers. Please follow the steps below.

1. Accepted Identification Documents 

ANZ (Australian and New Zealand) Citizens and Residents:

  • Passport
  • Driver’s License

Chinese Citizen

  • Passport
  • National ID card

Indian Citizen

  • Passport 
  • PAN card

Other International/ Non-Australian Citizens:

  • Passport

2. Proof of address documents must be: (issued within the latest three/ 3 months)

  • Including visible details such as your name, residential address, date of issue and document issuer;
  • Officially issued (e.g. physically mailed, electronic statements);
  • In full-page; 
  • Clear

Please note that 

  • Any proof of address documents that is in a different language other than English requires certified translation into English.

Acceptable proof of address documents:

  • Council rates
  • Utility bill (e.g electricity, water, gas, internet, tv)
  • Landline bill (not including mobile phone bills)
  • Financial institution statement (e.g bank account, loan, credit card)
  • Other government-issued proof of address documents (conditions applied)

Unacceptable proof of address documents:

  • PO Box as postal address
  • Residential address and postal address are not the same
  • Owned by company (applicable for individual applicants only)
  • Unofficial documents (e.g. email alerts, online account details)
  • Mobile phone bills
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