1. Sign in your account to start the process.
2. Access to User Profile.
3. Click Verify.
4. Read the Terms and Conditions carefully.
Tick the checkbox to agree our Terms and Conditions.
Select the type of account you want to verify. (Note: once the email address has been verified, the identity of this email address cannot be changed.)
5. If you are an Australian resident, please select Yes and Tick the checkbox to process, and click Next.
6. If you are not an Australian resident, please select No and select your country from the drop-down list. Then tick the checkbox to process, and click Next.
7. Select your Primary ID, like Passport or Driver License, to upload.
Then upload your Proof of address, click Submit.
8. You will be redirected to the user profile page and the ID Verification status will change to 'Verifying'
9. We will process your ID Verification request within 2 business days.